To maintain your jewellery in top condition and to ensure that you continue to get the best from it please follow our recommendations below :

It is advisable to have your gemstone jewellery professionally cleaned and inspected at least once a year by Pravins (once every two years for plain jewellery). We are pleased to offer this service at no charge for jewellery purchased from our stores. Your jewellery may be sent to our Head Office for examination by our qualified experts. Please note that repair charges may apply in the case of maintenance work being required although we will contact you with an estimate prior to commencing work.

You can clean most types of jewellery at home by dipping it in a mild soap solution and then rinsing well in clean water (except porous gemstones - see below). You can use a soft toothbrush to remove any debris if necessary but be careful not to snag any claw settings.

Some gemstones need special care because they are more delicate. Pearls, opals, emeralds and turquoise are naturally porous and can discolour or become detached from their settings. This type of jewellery should be kept dry and put on last after applying make-up, perfume, or other cosmetics. Emeralds, topaz, tanzanite and amethyst are not as hard as other gemstones and may chip or fracture if knocked or dropped. Emeralds and tanzanite are especially vulnerable as both are quite brittle.

Your Pravins jewellery has been designed to be durable but it is not indestructible. A sudden blow can chip even a diamond, the hardest of all gemstones. Likewise, metals such as platinum and gold are strong and durable but both will scratch on contact with a hard or sharp surface. Such surface scratches are not unusual and can normally be polished out quite easily. To minimise this type of wear be wary of metal handrails and door handles, stone worktops, sand and other hard or sharp objects. It should also be noted that repeated knocks of a lower intensity have been found to cause distortion of ring bands over a period of time; to reduce the risk of this happening please ensure that your ring is the correct size for your finger and try to periodically carry out brief examinations yourself to highlight any possible risks.

Always remove your jewellery before taking part in any sporting activities, going to the gym or carrying out gardening or other manual work. It is important to remove all your jewellery before going to bed, especially necklaces, chains and bracelets, which are all easily caught.

Diamonds can scratch other gemstones and wear away at precious metals, so avoid storing mixed jewellery together in a box, drawer or handbag. Where possible try to store items of jewellery in separate boxes or individually wrapped in a soft cloth.

White gold is naturally off-white in colour and it is therefore normal practice to electro-plate white gold jewellery with rhodium (a member of the platinum family) in order to achieve a uniform colour and hard finish. The rhodium plating will wear off over a period of time, depending on the individual pattern of wear however re-plating is a simple and inexpensive procedure.

Most plain gold bangles and earrings are hollow even though the thickness gauge may be such that they appear solid. Extra care should be taken with hollow jewellery as a sudden blow can result in a dent or loss of shape that is very difficult to repair to a satisfactory level.

Fittings such as clasps, fastenings, earring backs, safety chains and the like may become loose or worn over time and will need regular inspection and possible adjustment to make sure they remain secure.

We strongly recommend that you maintain adequate insurance cover on all of your jewellery. If you require an insurance service or you have an other query regarding care and maintenance of your jewellery please contact our store staff or write to Customer Services, Pravins, PO Box 35563, London NW4 4YX.