These are the only terms and conditions of our contract with you to the exclusion of all others except any which are in writing and signed by us.

Each order or acceptance of quotation for goods shall be deemed to be an offer by you to buy the goods subject to these conditions.

The description of the goods shall be as set out in our quotation or acknowledgement.

We can only estimate the time and date for delivery of the goods which cannot be made of the essence by notice. If no date is specified then delivery shall be within a reasonable time. We shall not be liable for any direct or indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods (even if caused by our negligence), nor shall any delay entitle you to terminate or rescind the contract unless such delay exceeds 180 days. Our liability for non-delivery of the goods shall be limited to replacing the goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such goods.

Unless otherwise specified by us in writing, the price for the goods shall be the price set out in our price list published on the date of delivery or deemed delivery.

Time for payment shall be of the essence. No payment shall be deemed to have been received until we have received cleared funds.

You must make all payments due under the contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by us to you.

If you fail to pay us any sum due pursuant to the contract, you shall be liable to pay interest to us on such sum from the due date for payment at the annual rate of 3% above the base lending rate from time to time of Barclays Bank plc, accruing on a daily basis until payment is made, whether before or after any judgment. We reserve the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998

Ownership of the goods shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of the goods. Until ownership of the goods has passed to you, you shall:

We will be happy to offer a refund or exchange on goods returned within ten days of the date of purchase (twenty days for purchases from the 5th to the 24th December), subject to the following conditions:

Please note that certain jewellery items will require Head Office approval before a refund can be offered.

The decision as to whether to issue a refund or offer an exchange is entirely at the discretion of the Store Manager.

In the unlikely event that your purchase is found to be faulty, we shall either fully refund the purchase price, or repair the faulty item, or provide a replacement, or provide alternative goods to the same value. The decision as to which option is offered is entirely at the discretion of the Store Manager. If we comply with this condition we shall have no further liability to you. Please note that all items that are claimed to be faulty are subject to examination by our Head Office.

All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the contract.

Nothing in these conditions excludes or limits our liability:

Subject thereto our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the contract shall be limited to the contract price; and we shall not be liable to you for any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the contract.

We retain sole ownership of and will protect all rights in the design of our goods and packaging. You are not entitled to vary or copy these in any way.

You consent to us storing and processing personal data relating to you and your purchases.

Each of our rights or remedies under the contract is without prejudice to any other right or remedy whether under the contract or not.

If any provision of the contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the contract and the remainder of such provision shall continue in full force and effect.

Our failure or delay in enforcing or partially enforcing any provision of the contract shall not be construed as a waiver of any of its rights under the contract.

Any waiver by us of any breach of, or any default under, any provision of the contract by you shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the contract.

The parties to the contract do not intend that any term of the contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.