LOOKING AFTER YOUR JEWELLERY

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Expert support throughout the life of your jewellery

Fine jewellery is made to be worn, enjoyed and celebrated for years to come. While regular care at home is an important part of preserving its beauty, there are times when professional expertise can help keep your jewellery looking and performing at its best.

Whether your jewellery needs professional jewellery care, personalisation or protection, our experienced team is here to provide honest advice and expert support throughout every stage of its journey.

 

Professional jewellery care

Regular professional care helps preserve the beauty, comfort and longevity of your jewellery. From routine inspections and preventative maintenance to specialist workshop repairs, our experienced craftspeople will recommend the most appropriate treatment for your piece, helping you enjoy it with confidence for many years to come.

Professional cleaning and inspection
Professional cleaning is one of the simplest ways to restore the brilliance of your jewellery while ensuring it continues to be safe to wear.

During every complimentary inspection, we'll carefully examine gemstone settings, claws, clasps and other working parts before professionally cleaning your jewellery using specialist equipment designed to remove the build-up of everyday oils, lotions and debris.

Regular inspections allow us to identify signs of wear early, helping to prevent more extensive repairs in the future. We recommend taking advantage of this complimentary service at least once a year, particularly for jewellery that's worn regularly.

Resizing and adjustments
Jewellery should feel as comfortable as it is beautiful.

Whether you need a ring resized, a chain adjusted or an earring fitting modified, our experienced craftspeople will advise on the options available and ensure every alteration is carried out with care and precision.

Every piece is individually assessed to achieve the best possible fit while preserving its original design and craftsmanship wherever possible.

Repairs and restoration
Every piece of jewellery tells its own story, and every repair deserves an individual approach.

Whether your jewellery has been worn and loved for many years or has suffered accidental damage, our experienced workshop will carefully assess your piece before recommending the most appropriate treatment.

From restoring the finish of precious metals and rebuilding worn settings to securing loose gemstones, repairing chains and clasps, restringing pearls and refinishing treasured pieces, every repair is carried out with the same care and attention to detail that goes into creating exceptional jewellery.

Our aim is always to preserve the beauty, craftsmanship and character of every piece entrusted to us.

Making it personal

Jewellery often marks life's most meaningful moments. A personal engraving transforms a beautiful piece into something uniquely yours, creating a lasting reminder of the people, places and occasions that matter most.

Engraving
Whether you're celebrating an engagement, wedding, anniversary or another special occasion, many pieces can be engraved with names, initials, dates or a meaningful message.

Our experienced team will advise on the most suitable engraving style for your jewellery and explain any future considerations, such as polishing or refinishing, helping to preserve your engraving for years to come.

Protecting your jewellery

Looking after your jewellery also means ensuring it's properly documented and protected. Professional valuations and specialist insurance provide peace of mind, giving you confidence that your jewellery is accurately recorded and appropriately covered should the unexpected happen.

Jewellery valuations
A professional valuation provides an accurate record of your jewellery's replacement value and plays an important role in ensuring your insurance remains up to date.

Pravins offers both in-house valuations and independent valuations carried out by a valuer affiliated with the Institute of Registered Valuers (IRV). Whether you're arranging insurance for a recent purchase or updating an existing policy, we'll recommend the most appropriate valuation service for your needs.

We generally recommend reviewing your valuation every three years, although your insurer may advise more frequent updates.

Jewellery insurance

For additional peace of mind, we work with our trusted insurance partner, T H March, to help customers arrange specialist jewellery insurance designed specifically for valuable jewellery.

Depending on the value of your jewellery, cover may be arranged through one of our stores or directly with T H March. Our team will be happy to explain the available options and answer any questions you may have.

Looking to the future

Fine jewellery is made to be worn, enjoyed and passed on through generations. Whether your jewellery needs professional care, a repair, an updated valuation or simply some expert advice, our experienced team is always here to help.

Visit us in our Cardiff, Reading or Milton Keynes stores to discuss your jewellery with one of our specialists, who will be happy to advise on the most appropriate care and services for your piece.